A Management Information System Model for Process-Oriented Health Care

OBJECTIVE To develop a conceptual model of a management information system for process-oriented health care organizations. METHODS Qualitative data was collected from two case studies in process-oriented health care settings. The first study addressed the information requirements of health care managers and the second study focused on organizational activities and clinical practice. From these data, preliminary models were iteratively developed, interpreted, and further revised. SETTING A county hospital in southern Sweden with 30 clinics and 3,200 employees. RESULTS A conceptual model of a management information system for process-oriented health care organizations was developed in two parts: one part that describes the organizational interface of the model and the other part that describes the architecture of the model. CONCLUSION A conceptual model has been developed for local-level integration of management information systems and organizational procedures in process-oriented health care organizations